Sorry Verizon, you suck. I love you for my cell phone service but as for the land line and internet you and I are off to a bad start.

I call to get service. I sign up and they tell me my net will come 5 days after the phone line is activated. That won’t work for me so I tell them to turn it on a week before I get there so it will be ready when I arrive.

I arrive and there is no dial tone.

I call them. They say my line is on but there must be something wrong with the jacks.

They want me to pay $95 for someone to come out for a service that I haven’t even used. Yea right, I say. But then I finally agree to it after pointing out that I have not used the service and I don’t feel I should pay for “repairs” to a service that I have already had to pay to activate and I am getting charged for when its not working.

Me: Fine, whatever, just fix my stuff because I have work to do.

Them: Ok, the next available date we have is one week from now and it will be $110.

Me: WHAT?!?!? One week? So not only am I paying for a service I am not getting (the phone has been on for a week and I am getting charged for net I can’t use) THEN you want me to pay to fix it and NOW you are telling me you can’t fix it for a week? You have got to be F*ing kidding me. And what happened to the $95?

Them: I am sorry. That’s all I can do. It would be cheaper to pay $110 for an hour because the $95 is for one jack and if you have more than one jack…

Me: Well you need to have someone call me back. Talk to a supervisor or something because that is unacceptable.

Them: Ok, I will do that but I will also sign you up for the date next week just in case.

Me: Thanks

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